Your payment was declined in the shop?
- For credit card payment: Are you unable to proceed in the ordering process? Please verify the credit card details entered and try again.
- For payment by invoice: Are you unable to proceed in the ordering process? Please verify the address entered and try again or choose another payment method.
Your payment of the invoice amount was not executed?
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For payment by invoice: Was the transferred amount returned to you? Please make the payment again and verify the entered information, especially the reference number.